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Link multiple Instagram Business accounts with Freshchat and drive real-time conversations effortlessly
Connect multiple Instagram Business accounts to your Freshchat account in a jiffy! With this native integration (supported by our Neo platform), your agents can:
Engage contextually with your customers through DMs, and support them directly on Instagram from a unified window. Capture support information from users, and deliver personalized experiences to drive higher CSAT and brand loyalty.
Handle rush hours with ease using AI-powered bots and automation.
With the Freshchat - Instagram integration:
Bring conversations from the web, mobile, and social channels like WhatsApp, Facebook Messenger, and many more, to one inbox.
Derive actionable CX insights from different channels and touchpoints to make business-critical decisions.
Route incoming messages to the right teams instantly to reduce resolution time and improve CSAT.
Sign up for a 21-day free trial. No credit card required. No strings attached.
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