Freshchat + Salesforce

Capture, connect and convert more leads with Salesforce Integration

Capture more leads, auto-sync contacts to get a 360-degree view of your leads, and convert more using Freshchat + Salesforce integration.

Why Freshchat?

Freshchat is an AI-powered messaging software that lets you provide personalized experiences to your prospects and customers all along their journey with you. Win customers for life by acquiring, engaging, and supporting them with meaningful conversations wherever they are and whenever they want.

✔️ Engage anytime with Bots

✔️ Support anywhere with messaging channels

✔️ Reach out proactively with campaigns

Qualify new leads and automatically sync with Salesforce

New leads that are created and qualified using Freshchat can be automatically sent to your Salesforce CRM to maintain a single repository for all your incoming leads.

Qualifying leads using Freshchat (New Lead and New Opportunity)

Retarget your VIP leads and influence them on Freshchat

Run targeted campaigns on Freshchat to engage with specific segments of leads based on opportunity and deal size.

Retargeting by sending localized campaigns based on customer demographic

Get all the context you need from Salesforce before engaging with your leads

Get a 360-degree view of your leads — user details, company size, deal size, opportunity, and so on, inside Freshchat to engage in more personalized and meaningful conversations.

Get the details of the leads using Salesforce

Route conversations to the right team

Route conversations from different segments of leads and customers to specific teams or members based on Salesforce properties.