Qualify new leads and automatically sync with Salesforce


New leads that are created and qualified using Freshchat can be automatically sent to your Salesforce CRM to maintain a single repository for all your incoming leads.




Retarget your VIP leads and influence them on Freshchat 

Run targeted campaigns on Freshchat to engage with specific segments of leads based on opportunity and deal size. 


Get all the context you need from Salesforce before engaging with your leads

Get a 360-degree view of your leads — user details, company size, deal size, opportunity, and so on, inside Freshchat to engage in more personalized and meaningful conversations. 

Route conversations to the right team

Route conversations from different segments of leads and customers to specific teams or members based on Salesforce properties.