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Freshdesk Messaging + Salesforce
Capture more leads, auto-sync contacts to get a 360-degree view of your leads, and convert more using Freshdesk Messaging + Salesforce integration.
Freshdesk Messaging is an AI-powered messaging software that lets you provide personalized experiences to your prospects and customers all along their journey with you. Win customers for life by acquiring, engaging, and supporting them with meaningful conversations wherever they are and whenever they want.
✔️ Engage anytime with Bots
✔️ Support anywhere with messaging channels
✔️ Reach out proactively with campaigns
New leads that are created and qualified using Freshdesk Messaging can be automatically sent to your Salesforce CRM to maintain a single repository for all your incoming leads.
Run targeted campaigns on Freshdesk Messaging to engage with specific segments of leads based on opportunity and deal size.
Get a 360-degree view of your leads — user details, company size, deal size, opportunity, and so on, inside Freshdesk Messaging to engage in more personalized and meaningful conversations.
Route conversations from different segments of leads and customers to specific teams or members based on Salesforce properties.
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