Qualify new leads and automatically sync with Salesforce


New leads that are created and qualified using Freshdesk Messaging can be automatically sent to your Salesforce CRM to maintain a single repository for all your incoming leads.



Qualifying leads using Freshdesk Messaging (New Lead and New Opportunity)


Retarget your VIP leads and influence them on Freshdesk Messaging 

Run targeted campaigns on Freshdesk Messaging to engage with specific segments of leads based on opportunity and deal size. 


Retargeting by sending localized campaigns based on customer demographic

Get all the context you need from Salesforce before engaging with your leads

Get a 360-degree view of your leads — user details, company size, deal size, opportunity, and so on, inside Freshdesk Messaging to engage in more personalized and meaningful conversations

Get the details of the leads using Salesforce

Route conversations to the right team

Route conversations from different segments of leads and customers to specific teams or members based on Salesforce properties.

Automate/route leads to the right team