Plans for
Free
Best suits teams that want:
Chat widget on web & mobile apps
Shared inbox
Connect email
Roles & permissions
Growth
Everything in Free plus:
Freddy AI Agent ($49 per 100 sessions)
Social media messengers
Text messaging
Reporting & dashboards
Available add-ons
Day passes at $2/pass
Connector app tasks at $80/5000 tasks
ProMost Popular
Everything in Growth plus:
Multilingual conversations
Custom dashboards & reporting
Intelligent routing
Multiple SLA policies
Agent availability dashboard
Available add-ons
Freddy AI Copilot $29/agent/month
Day passes at $7/pass
Connector app tasks at $80/5000 tasks
Enterprise
Everything in Pro plus:
Skill-based routing
Audit logs
JWT authentication
Allowed domains & IP whitelisting
Available add-ons
Freddy AI Copilot at $29/agent/annually
Day passes at $12/pass
Connector app tasks at $80/5000 tasks
Trusted by 74,000+ Businesses Worldwide
Compare features
Easily deploy intelligent chat support on your mobile apps, website, or ecommerce site.
Boost team collaboration and simplify communications with a shared inbox for your entire support team.
Connect your support mailbox and bring all your emails into the Freshchat inbox.
Bring conversations from social media messengers into a single, unified view. Agents can see the full historical context of a conversation to provide a highly personalized experience.
A conversation that starts on SMS can be continued on WhatsApp and resolved via email according to your customer's preference and convenience.
Break language barriers by translating incoming and outgoing communications with customers in over 45 languages.
Connect any preferred messaging channel to Freshworks with the help of powerful APIs.
Unlock voice interactions with our all-in-one contact center. Handle any call scenario with advanced inbound routing.
Starting from $15/agent/month
Starting from $39/agent/month
Starting from $69/agent/month
Easily deploy intelligent chat support on your mobile apps, website, or ecommerce site.
Boost team collaboration and simplify communications with a shared inbox for your entire support team.
Connect your support mailbox and bring all your emails into the Freshchat inbox.
Bring conversations from social media messengers into a single, unified view. Agents can see the full historical context of a conversation to provide a highly personalized experience.
A conversation that starts on SMS can be continued on WhatsApp and resolved via email according to your customer's preference and convenience.
Break language barriers by translating incoming and outgoing communications with customers in over 45 languages.
Connect any preferred messaging channel to Freshworks with the help of powerful APIs.
Unlock voice interactions with our all-in-one contact center. Handle any call scenario with advanced inbound routing.
Starting from $15/agent/month
Starting from $39/agent/month
Starting from $69/agent/month
