Connect with customers where they are

Messaging apps are growing by 150% in the last few months. Tap into its reach and adoption for your sales and customer service engine. 


The Freshdesk Messaging advantage

Give your workforce everything they need to be  stress-free

  • Unified inbox across email, call, chat, and messenger apps
  • Better team KPIs with solutions that reduce time to response
  • Context-first inbox with customer timeline and an ecosystem of apps


Automate repetitive queries with bots

  • Build and launch bots in hours, not weeks
  • Connect with CRM or ERP tools to automate advanced queries
  • Launch on website, mobile app, WhatsApp, FB Messenger, and more