MONTHLY
YEARLY Save upto 20%
Feature list
SPROUT
FREE

For 10 team members
BLOSSOM
$ 999

/team member/month billed  yearly monthly

GARDEN
$ 1899

/team member/month billed  yearly monthly

ESTATE
$ 3099

/team member/month billed  yearly monthly

FOREST
$ 99

/team member/month billed yearly monthly

Monthly Unique Visitors (MUV) 
10k MUV
200k MUV
200k MUV
200k MUV
500K MUV
CONVERSATIONS
Unlimited Contacts 
Customer Widget
Priority Inbox
Custom Views
Message Channels
Team Widget
Chat History
Limited to 30 days
Unlimited
Unlimited
Unlimited
Unlimited
Conversation Search
Limited to 30 days
Unlimited
Unlimited
Unlimited
Unlimited
Email Notifications
BOTS AND CAMPAIGNS
Freddy Answer Bot 
Freddy Custom Bots 
1 Bot
Unlimited Bots
Unlimited Bots
Events Capture
Events Timeline
User Properties
Usage Details
Triggered Messages
1 campaign
Unlimited
Unlimited
Unlimited
In-app Messages
Unlimited
Unlimited
Unlimited
Email Campaigns
People Segmentation
CRM Auto-upload
ROUTING
IntelliAssign
Groups
Assignment Rules
SELF-SERVICE
FAQs
Multilingual FAQs
FAQ Feedback
Rich Media Support
TEAM PRODUCTIVITY
Canned Response
Labels
Private Notes
SmartPlugs
Desktop Notifications (For Chrome Browsers)
Customized Domain Notifications
Read Receipts
Business Hours
Bulk Actions
File Attachments & Quick Access
CoBrowsing
OmniChat (Chrome Plugin) 
Roles and Permissions 
Auto-resolve
INSIGHTS
Reports
CSAT
Conversations Overview
Incoming conversations
Productivity (Response and resolution times)
Compare metrics
Conversation labels
INTEGRATIONS
Slack
FB Messenger
Freshdesk
chats into tickets
Import FAQs
FC widget in FD
Freshsales
Clearbit
Zendesk
Freshservice
Google Calendar
WhatsApp for Business
Apple Business Chat
APIs
Apps Marketplace Access
MOBILE
In-app Support
Push Notifications
Mobile App for Team Members
MULTILINGUAL
Multilingual Agent Interface
Multilingual Topics and FAQs
Live Translate