Freshmarketer is now Freshworks CRM! Experience sales, marketing, chat, and telephony in our new AI-powered solution. Learn more
Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
Freshworks CRM (formerly Freshmarketer) gives you better automation, faster conversions, and more sales
The Freshworks CRM acts as a single source of truth for your business and provides a 360° view of your customer, by capturing and combining customer experiences in one place. Learn more about what it can do for your business.
Gain more qualified leads with conversion optimization. Improve your website, optimize its performance, and make the most of your traffic, to drive more signups.
Nurture your customer relationships with powerful email marketing. Design, develop, and send captivating emails that are relevant, personalized, and highly targeted.
Prioritize long term profitability and improve your retention. Add more value for your customers, convert them into brand advocates, delight and retain them with powerful automation.
“Freshworks CRM(previously Freshmarketer) and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshworks CRM (previously Freshmarketer) has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshworks CRM's (previously Freshmarketer) customer success team has been very responsive and helpful.”
“Freshworks CRM(previously Freshmarketer) has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly-priced CRO tools in the market. Freshworks CRM (previously Freshmarketer) is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshworks CRM (previously Freshmarketer) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshworks CRM (previously Freshmarketer).”
“Our primary use-case that we wanted to be addressed by Freshworks CRM (previously Freshmarketer) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”
Quality Leads. Better Engagement. More Sales
Sorry, our deep-dive didn’t help. Please try a different search term.