Campaign Monitor Alternative

Advanced segmentation to drive personalized engagement

One of the best practices of email marketing is to perform contact segmentation. Although Campaign Monitor lets you create segments based on contact attributes and email engagement, Freshmarketer is several steps ahead. Apart from the standard email activity-based segmentation, you can also build smart segments and filter contacts by website behavior, UTM parameters, and custom events that span over time, to drive personalized engagement.

Learn more about creating segments →

Comprehensive behavior-based marketing

Campaign Monitor can not track user activities on the web. It registers email engagement like clicks, opens, delivered, unsubscribes, etc. But, it's impossible to send emails that are triggered by users' actions on your website. Without behavioral tracking, you can not fully leverage the power of automation.

However, Freshmarketer analyzes contacts' behavior based on the pages they have visited on your site or the forms that they have submitted apart from tracking email campaign-specific actions. For instance, you can send a follow-up email to contacts who played a feature video or downloaded an e-book on your website.

Learn more about website tracking →

Robust web-form tracking

Webforms are intrinsic to email marketing automation systems. Unfortunately, Campaign Monitor doesn't have web form tracking capability.
Instead of integrating with costly third-party software for this, Freshmarketer has it built-in and accessible at zero added costs.
It is supremely simple to use and does not require the intervention of your development team.

Learn more about web form tracking →

Efficient conversion rate optimization

Apart from sending out email campaigns, Freshmarketer can also help you with website optimization. With robust features like heatmaps, A/B testing, session replay, and more, it is truly the solution for your company’s marketing needs.

With the entire package, marketers get the upper-hand while attracting quality leads and nurturing these leads through email marketing.

Learn more about conversion rate optimization →

Expert help at your service!

Campaign Monitor's support is email-only on the 'Basic' and 'Unlimited' plans. You will find it challenging to reach their support personnel since chat support isn't an option, and support over the phone is only possible for their highest (Premier) plan.

For expert and personalized care, Freshmarketer has a reliable support team that can be contacted over email, chat, and phone. They operate 24x5 to answer your queries irrespective of the plan you subscribe to.

Feature List	BASIC	UNLIMITED	PREMIER
Bulk emails
Drag and drop email builder
Email template library
Time-zoned based email scheduling
Device-based email preview
Send time optimization
Customization of unsubscribe link
Email engagement reporting
Subscriber preference center
A/B testing emails
Webform tracking
Visual workflow builder
Drag and drop journey builder
Workflow analysis and reporting
Workflow live view
Workflow templates library
Update contact fields through automation
Track website visitors
Track website activities
Event-based segmentation
Contact activity feed
Bulk import
A/B testing website
Website personalization
Session replays
Chat support
Phone support

Note: Data as of October 2019.

# of Contacts	Campaign Monitor Basic	Campaign Monitor Unlimited	Campaign Monitor Premier	Freshmarketer
1000	$29	$59	$149	$49
10,000	$89	$149	$249	$160
15,000	$129	$249	$399	$205
20,000	$199	$399	$499	$257
25,000	$199	$399	$399	$309

Transparent and affordable pricing Check it out

MONTHLY

YEARLY

Choose the number of contacts

1000
5000
10000
15000
20000
25000
25000+

SPROUT

To get you started

FREE

Forever

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500 Contacts Included
Contact and List Management
Basic Email Builder
Web Form Tracking
Limited Conversion Optimization Features Funnel analysis, Form Analysis, Polls and feedback
Email Templates Library
Basic Segmentation
Behavioral Segmentation
Marketing Automation with Visual Journey Builder
Behavioral Targeting
Webhooks
Chat and Email Support

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GARDEN

Ideal for growing teams

$ 49

Per month / billed yearly monthly

TRY FOR FREE

Contact and List Management
Web Form Tracking
Drag-and-drop Email Editor
Email and Website Personalization
Email Templates Library
Marketing Automation with Visual Journey Builder
Basic Segmentation Segment your audience based on contact fields, email activity, lists and journeys
Conversion Rate Optimization Features Heatmaps, Session replay, A/B & split testing, Personalization, Form analytics, Funnel analytics, Polls & feedback
Dedicated IP add-on Priced at $199
Chat and Email Support
Transactional Emails
Webhooks
Behavioral Segmentation
Behavioral Targeting
Dedicated Account Manager

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ESTATE

Best value for large teams

$ 99

Per month / billed yearly monthly

TRY FOR FREE

Contact and List Management
Web Form Tracking
Drag-and-drop email editor
Email Templates Library
Email and Website Personalization
Transactional Emails
Marketing Automation with Visual Journey Builder
Behavioral Targeting Trigger email campaigns based on your audience's behavior on your website/application
Webhooks
Behavioral Segmentation Segment your audience based on their behavior on your website/application
Dedicated IP add-on Priced at $199
Unlimited Custom Domains Create separate domains for different departments/products/sub-orgs
Conversion Rate Optimization Features Heatmaps, Session Replay, A/B & Split Testing, Funnel & Form Analytics, Personalization, Polls & Feedback
Chat and Email Support
Dedicated Account Manager

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See what our customers say about us

“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshmarketer (formerly Freshworks CRM) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshmarketer.”

Daniel Trindade

Marketing Manager & Optimization Lead

JLA Group

Read the full story

“Our primary use-case that we wanted to be addressed by Freshmarketer (formerly Freshworks CRM) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”