Though session replays are great to start your optimization journey with, using them alone cannot guarantee higher conversions. Session Replay is just one part of the conversion optimization puzzle.
An integrated CRO suite can boost your marketing team’s productivity by leaps and bounds. Freshmarketer does just that by providing an all-in-one conversion optimization platform with power packed features like dynamic heat maps, A/B testing, funnel analysis and form analytics and more. Solve all your conversion woes at one place without juggling between multiple tools.
Why limit your session recordings to learn about your website visitors only? Wouldn’t it be great if you could see how your customers or prospects use your product via session recordings?
With Freshmarketer, use session replays with your helpdesk to close your tickets faster, by identifying the exact thing that went wrong for your customers. Accelerate your sales process by optimizing your lead’s journey while providing the experience they desire. Freshmarketer integrates seamlessly with Freshworks suite of products to help you acquire, convert, engage and support your customers.
Freshmarketer’s heatmap can do more than just gauging visitor clicks on your website. You can understand how far your visitors have hovered and scrolled on your site area. Viewing heat maps across various devices, segmenting your audience and providing integrated heat maps for your A/B experiments make Freshmarketer’s heat maps stand out from that of its rivals. Oh and let’s not forget about its support for your website’s dynamic elements like popups, overlays, dropdowns and more.
Our support champs work tirelessly to assist you with all your product related queries right from setting Freshmarketer up to making the most out of it. We also have our in-house CRO experts in our customer success team to guide you in your experiments and help you achieve higher conversions. We work around the clock and are available over phone, chat, and email. Did we also mention that you don’t have to pay anything for support?
“Freshmarketer and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshmarketer has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshmarketer customer success team have been very responsive and helpful.”
“Freshmarketer has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly priced CRO tools in the market. Freshmarketer is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing an extensive research of all the tools out there. After my research, I quickly realized that Freshmarketer is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived JLA, we were using Lucky Orange but we quickly switched to Freshmarketer.”
“Our primary use-case that we wanted to be addressed by Freshmarketer was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”