Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
Freshmarketer is an all-in-one conversion optimization tool packed with all the powerful features you need to increase website conversions.
Did you know that you can track clicks and scrolls for even the dynamic elements in your website like sliders and drop-downs? Yes, with Freshmarketer, your heatmaps get even more advanced. This means you can generate dynamic live heatmaps report, instead of viewing them in snapshots.
Segment the results of your experiments with help of filters to acquire deeper insights about a specific category of your website visitors. You can also track recording of a specific visitor category as well. Create up to 23 unique custom audience segments.
Using two or more tools for the same purpose is downright confusing and also expensive. Why use different tools for Heatmaps and A/B testing when you can do both with Freshmarketer? Freshmarketer’s A/B testing feature is as good as it gets. Also, try out our visual editor that’s simple and easy to use.
Create experiments in just minutes with Freshmarketer’s Chrome extension. You can easily manage your experiments with one click right from your browser. Edit web pages without much help from your tech team! Isn’t that lovely?
With Freshmarketer, you’ll be accounted only for unique visitors instead of page views. Say, a user visits your website 10 times in a month, Freshmarketer considers it as 1 unique visit, while others would consider it as 10 visits(Pageviews). Now, you can do the math and figure out how much you would be saving.
Freshmarketer’s heatmaps give you a visual interpretation of your visitors’ behaviour on the website. You can also easily track clicks for the dynamic elements on your website as well.
Target and record sessions of your visitors based on multiple audience segments. You no longer have to deal with thousands of visitor recordings for deriving meaningful insights. With Freshmarketer’s audience targeting and filtering options, you can easily categorize your visitor recordings into different user types.
Find out why all your visitors don’t fill out the sign up form or registration form. Do a form analysis to optimize your web forms to increase website conversions. Measure hesitation time, abandonment rate, drop-off, time spent on the form, correction rate and much more.
Provide personalized experiences with custom audience segments with tailor-made web content for complex target audience using logical operations, only with Freshmarketer. You can create up to 23 unique customer segments.
Compare and analyze different version of web pages and see which version is performing better. Any web page can be easily edited with Freshmarketer’s visual editor and Chrome extension without much technical expertise.
Test and find out which of your design layout brings more conversions. Heatmaps comes along for every variation of split URL test. Fuel up the conversion data with visualizations of popular hotspots.
While heatmaps, visitor recordings and form analysis help understand visitor behaviour, there certain questions that’s best asked to your customer directly. With Freshmarketer, you can also conduct polls on your website and receive feedback.
With freshmarketer, you’ll be paying based on unique visitors and not pageviews. Because that’s only fair.
Note: Data as on January, 2018
“Freshworks CRM(previously Freshmarketer) and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshworks CRM (previously Freshmarketer) has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshworks CRM's (previously Freshmarketer) customer success team has been very responsive and helpful.”
“Freshworks CRM(previously Freshmarketer) has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly-priced CRO tools in the market. Freshworks CRM (previously Freshmarketer) is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshworks CRM (previously Freshmarketer) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshworks CRM (previously Freshmarketer).”
“Our primary use-case that we wanted to be addressed by Freshworks CRM (previously Freshmarketer) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”
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