Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
The all-in-one conversion optimization platform for modern websites and applications
Your CRO platform needs to be as advanced as your web applications. Whether your application is Angular JS or React based, whether your applications are single paged or multi-paged, Freshmarketer supports them all. Up your conversion game with dynamic heat maps and session replays that seamlessly integrate with your A/B experiments.
Go beyond sign-in screens on your web application or beyond gated content on your website with Freshmarketer’s Chrome extension. Quickly create and manage your experiments, edit your web pages and launch your tests with a click of a button. Leave no web element untouched, no experiment untested and no page unoptimized.
Why limit conversion optimization to just your marketing efforts? Apart from integrating with your analytics and regular CMS tools, bring CRO to your support and sales function by joining forces with Freshworks products. Engage your customers better with Freshchat, bring more context to your support tickets in Freshdesk and accelerate your sales process with Freshsales.
Get out-of-the-box support for your experiments while using Freshmarketer. With in-house CRO experts, get guidance on solving all your conversion worries at zero cost, irrespective of your plan. Our support and success team is available around the clock over email and phone.
“Freshworks CRM(previously Freshmarketer) and the Freshworks suite has allowed Knose to match an arguable leapfrog the incumbent’s customer engagement. Freshworks CRM (previously Freshmarketer) has made it easy to add customer engagement communications and push tasks to Freshdesk for our customer service team as we plan them. Where we haven’t been able to work out how to implement a process the Freshworks CRM's (previously Freshmarketer) customer success team has been very responsive and helpful.”
“Freshworks CRM(previously Freshmarketer) has been integral for the success of many of our campaigns. It’s enabled us to carry out extensive testing and gather insights very quickly, which we can then scale-up and roll out easily. It’s very adaptive – allowing us to divert traffic, start a/b testing and begin tracking engagement with minimal setup effort.”
“It’s a bang for your buck. You get the same feature set as that of other highly-priced CRO tools in the market. Freshworks CRM (previously Freshmarketer) is my all-in-one CRO hub.”
“I introduced it to the company I previously worked at after performing extensive research of all the tools out there. After my research, I quickly realized that Freshworks CRM (previously Freshmarketer) is the only non-enterprise level tool that offers not only advanced CRO and personalization features but also heatmapping, form analytics, and screen recording. At my previous company, we used to have Hotjar and VWO which we replaced by Freshmarketer and saved a significant amount of money whilst seriously increasing our capability. When I arrived at JLA, we were using Lucky Orange but we quickly switched to Freshworks CRM (previously Freshmarketer).”
“Our primary use-case that we wanted to be addressed by Freshworks CRM (previously Freshmarketer) was Personalization. But we were writing our own custom scripts to accomplish that. Eventually, we migrated to Freshmarketer and it worked like a charm. The product totally has our recommendation.”
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