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Introducing Freddy AI Agent for autonomous, 24/7 service.

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Same easy software. New AI superpowers.

Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.

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Trusted by 68,000+ Businesses Worldwide

Refreshingly simple software

Efficient, scalable IT services and better, faster customer service. Personalized, optimized sales and marketing. Give teams the AI-powered tools to do more with ease.

Customer ServiceIT ServiceCRM
SUPPORT SOLUTIONS

Less complexity. More AI capability.

Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshchat
Have more meaningful conversations, across every channel, with every customer.
Freshdesk Omni
Get the whole package with our all-in-one solution, boosted with generative AI.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
Freshmarketer
Attract, engage, and nurture your customers through the engagement channels they love.
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Don’t just take it from us

Testimonial

Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
Testimonial

Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments.

Christy CooperSenior IT Operations Analyst, Alterra Mountain Company
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We use Freshservice for everything, and that just makes it really easy—regardless of what you need as an employee—to know that you can always just go to this tool and you're going to get whatever you need.

Rey DavilaSystem Administrator, Allbirds
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News, events, and insights into the ways Freshworks is making work faster, easier, and more human with advanced AI.

Freddy AI Agent has arrived

Conversational. Autonomous. Always on. Deliver service like never before.

Freshworks AI Summit

Join industry leaders to explore how people-first AI can transform service.

24/7 service with Freddy AI Agent

See how Freddy AI Agent can help you provide fast, always-on service to customers and employees.

Freshworks acquires Device42

New Capabilities Help Customers Reduce Risk, Solve Incidents Faster

Explore Freddy AI Copilot: the ultimate productivity booster

Unleash the power of generative AI solutions and unlock productivity for your support and services teams.

Meet Freddy AI by Freshworks

See how easy it can be to leverage the power of AI in your business.

New Freshdesk Omni

Introducing all-in-one self-service, conversational support, and ticketing. Omnichannel and supercharged with AI.

Fresh insights for leaders

Original research and analysis from leading industry experts

Turn AI from hype into reality

Everything you need to know about using generative AI in customer service

Announcing Freddy AI + GPT

We’re bringing the power of AI and GPT models to the Freshworks product suite

Gartner names Freshworks a Challenger

Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™ for IT Service Management Platforms.

100 innovations and ideas shaping business

Freshworks CIO says companies will deploy more bots in 2023 to reduce human dependance on mundane tasks, reduce cost and margin of error.

More impact, less stress

See how IT, customer service, and CRM teams succeed with Freshworks

60,000+ global customers found a better way to work. Your turn.

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