An experience they’ll love

Our fresh approach to business software has enabled over 50,000 companies big and small across the globe to exceed customer and employee expectations. We deliver on the unfulfilled promise of easy-to-use SaaS software, and help our customers drive clear business results.

Delight your customers

Exceed the evolving expectations your customers have, with contextual and relevant conversations powered by a 360-degree customer view.

Solutions for customer support Solutions for sales and marketing

Delight your employees

Help your employees crush internal NPS ratings with our intuitive, easy-to-use products, so they can spend less time navigating bloated, difficult-to-use legacy software.

Solutions for IT service management Solutions for HR management

Frictionless, simple, easy

Freshworks makes it fast and easy for businesses to delight their customers and employees.

We take a fresh approach to how businesses discover, engage with, and realize value from software throughout their journey.

Get up and running with no barriers

Try or purchase our software directly from our website, and onboard in a matter of days, not months.

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Choose your pricing plan

Our pricing plans are designed for modern business use cases and affordable for organizations of all sizes.

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Build and customize as you go

Extend and tailor experiences to meet your unique business needs, with low-code development and over 1,100 custom apps made available on our marketplace.

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Create value, fast

Accelerate your team’s productivity and efficiency with modern automation and collaboration tools, to get tangible results in no time.

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Trusted by 50K+ customers big and small

We are a leading provider of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes. Businesses from more than 120 countries around the world use Freshworks’ products to delight their customers and employees every day.

We aspire to be one of the most loved companies in the world

Culture

A culture that supports high-quality work, joy and pride in that work, speed to execution, and intense customer focus.

Diversity

Full-spectrum diversity, equity, and inclusion are key priorities for us.

Experience

Focus on enhancing the team experience by strengthening our managers’ leadership capabilities.

Team

4,000 employees and growing in offices across India, US, Europe, and Australia.

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What’s new at Freshworks

 

Freshworks Ranked Number 10 on the Forbes 2021 Cloud 100

Fifth consecutive year on the list driven by Freshworks CRM and ITSM product adoption in 120 countries 

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Freshworks is a Visionary Again!

2021 Gartner Magic Quadrant for the CRM Customer Engagement Center

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Fresh thinking on D&I 

How Freshworks' first Chief Diversity and Inclusion Officer plans to strike a positive balance

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See all news

Ready to get started?

Join our community of 50,000+ companies of all sizes who use Freshworks’ modern SaaS products to make it fast and easy to delight their customers and employees.

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