For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By use case
Provide instant, seamless, and effortless service for your customers wherever they are with the Apple Business Chat integration for Freshdesk Messaging
No credit card required.
Let your customers message you as easily as messaging friends and family
“We’re using Freshdesk Messaging to solve our customers’ needs with precision, and in real-time. It has ensured our customers receive prompt personalized experiences and has also brought in operational efficiencies that make assisted buying extremely scalable.”
Offer digital first customer service that helps your customers message you as easily as their friends and family
Brings conversations from web, mobile, and social messengers under one inbox
Connects with payments, order management, or CRM tools for real-time conversations on order updates, refunds, and more
Secure with OTP authentication, privacy modes, GDPR compliance
for your support teams working across different regions, times or time zones.
with our Live Translate feature. Also, our agent platform and customer messenger supports over 32 languages.
with advanced Roles and Permissions. Create special privileges and profiles that specify what an agent can see and do.
Apple Business Chat is available as an integration on Pro and Enterprise.
Setting up Apple Business Chat is as simple as ABC!
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