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Poundit increases conversion rate by 50% with Freshchat
MakeMyTrip increases agent efficiency by 3x
Zoomcar improves customer retention with personal, in-app support
BEL USA brings down operational costs using Freshchat
How SuprDaily uses WhatsApp to deliver daily essentials to 70,000 customers
CISS scales customer support operations by 3X with Freshchat
Windmill Microlending
Klarna
Scaling chat support for 200,000+ customers
AI’s Impact on the Ecommerce Customer Journey
How to develop human-centric lead nurturing
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