Case studies
CASE STUDY
Shuttle Delivery resolves 95% of its queries with Freshchat
CASE STUDY
Delivery Hero relies on Freshchat to support a global rider fleet
CASE STUDY
Klarna wows its 80M customers with rapid resolutions
CASE STUDY
Leading US Financial Serv transforms its CX with Messaging
CASE STUDY
Dunzo resolves 48% of queries with chatbots saving 30% costs
CASE STUDY
Fantastic Services increases chat ROI by 100% using Freshchat
CASE STUDY
Why Wadi Degla SC moved from Intercom to Freshchat
CASE STUDY
Instantprint increases order value by 24% using Freshchat
CASE STUDY
Poundit increases conversion rate by 50% with Freshchat
CASE STUDY
MakeMyTrip increases agent efficiency by 3x
CASE STUDY
BEL USA brings down operational costs using Freshchat
CASE STUDY
CISS scales customer support operations by 3x with Freshchat
CASE STUDY
SuprDaily uses WhatsApp to support 70,000 customers daily
CASE STUDY
Zoomcar improves customer retention with personalized support
CASE STUDY
Kaafmeem aces its customer operations using Freshchat
CASE STUDY
Musafir increases website engagement by 40%
CASE STUDY
FinAccel achieves 98% CSAT with Freshchat
CASE STUDY
SENS group achieves a 5/5 CSAT with Freshchat - WhatsApp
CASE STUDY
NuDebt increases revenue by 40% with Freshchat - WhatsApp
CASE STUDY
KKday uses Freshchat to create unforgettable holiday experiences
CASE STUDY
Mama Money improves their resolution SLAs by 40%
CASE STUDY
CCL uses Freshchat to offer Information-as-a-Service
