Case studies
CASE STUDY
Klarna wows its 80M customers with rapid resolutions
CASE STUDY
Poundit increases conversion rate by 50% with Freshchat
CASE STUDY
MakeMyTrip increases agent efficiency by 3x
CASE STUDY
BEL USA brings down operational costs using Freshchat
CASE STUDY
CISS scales customer support operations by 3x with Freshchat
CASE STUDY
SuprDaily uses WhatsApp to deliver daily essentials to 70,000 customers
CASE STUDY
Zoomcar improves customer retention with personal, in-app support.
CASE STUDY
Kaafmeem aces its customer operations using Freshchat and WhatsApp
CASE STUDY
Musafir converts website visitors into happy travellers with Freshchat
CASE STUDY
FinAccel achieves 98% CSAT with Freshchat
CASE STUDY
SENS group achieves a 5/5 CSAT with Freshchat - WhatsApp
CASE STUDY
KKday uses customer experience to create unforgettable holiday experiences
Dunzo resolves 48% of customer queries with chatbots saving 30% support costs
Instantprint increases order value by 24% using Freshchat
