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Download free resources to get insights on industry trends and discover interesting use cases for Freshdesk Messaging.
MTN Cameroon delivers ‘EPIC’ customer experiences with Freshworks
Iba increases sales by 230% using chat support
Doctaly reduces consult times to 4 mins from 25 mins
Travix uses chat to navigate support during COVID-19
Telangana Govt. creates COVID-assessment bot
Shuttle Delivery resolves 95% of its queries with Freshdesk Messaging
Delivery Hero relies on Freshdesk Messaging to support a global rider fleet
Klarna wows its 80M customers with rapid resolutions
Leading US Financial Serv transforms its CX with Messaging
Dunzo resolves 48% of queries with chatbots saving 30% costs
Fantastic Services increases chat ROI by 100% using Freshdesk Messaging
Why Wadi Degla SC moved from Intercom to Freshdesk Messaging
MakeMyTrip increases agent efficiency by 3x
BEL USA brings down their operational costs
CISS scale their customer support operations by 3x
SuprDaily scales support on WhatsApp
Zoomcar improves customer retention with personalized support
Kaafmeem bumps CSAT score up to 4.7!
Musafir increases website engagement by 40%
FinAccel achieves 98% CSAT with Freshdesk Messaging
SENS group achieves a 5/5 CSAT with Freshdesk Messaging - WhatsApp
NuDebt increases revenue by 40% with Freshdesk Messaging - WhatsApp
KKday uses Freshdesk Messaging to create unforgettable holiday experiences
Mama Money improves their resolution SLAs by 40%
CASE STUDY CCL uses Freshdesk Messaging to offer Information-as-a-Service
Windmill Microlending
Klarna
Delivery Hero
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