Leverage a flexible, end-to-end, AI powered enterprise platform to unify customer experiences, enhance employee productivity and empower an ecosystem of developers and partners. Scale with the power of the Freshworks platform.
The Freshworks platform offers you everything you need to deliver intuitive and engaging experiences across the board
Elevate your customer support experience, make smarter business decisions, and increase employee productivity with Freddy AI, the enterprise-grade AI engine powered by the Freshworks Platform.
Simplify development processes and deliver consistent customer experiences through a user-friendly UI kit. Crayons is a reusable component library that developers can use to integrate into any app.
Achieve enterprise scale with Freshworks platform providing rich API for custom integration,
developer portal and 1000+ marketplace apps
Build apps that integrate your systems and customize your workflows enabling your team to enjoy a unified software experience
Everything you need to supercharge your engagement experience including extendable, open APIs, a serverless framework powered by AWS, and powerful search capabilities
Our enterprise-class solutions give you control over your data - via analytics or a 360-degree view of master customer records.
We’ve partnered with leading technology innovators to help you enhance the Freshworks product experience
The Freshworks platform enables developers, partners, and customers to customize, integrate, and automate
business workflows for support, CRM, and IT use cases
Simply powerful bot-building platform
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All the fine-grained controls you need to manage your team
Ensure world-class, secure experiences for your customers
A comprehensive view of your customer and employee data
Automate business workflows for support, CRM, and IT use cases
Build serverless apps that can execute custom business logic
Create new objects to streamline user workflows and experiences
Collaborate contextually- on tickets and deals
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