Learn the best practices of configuring Freshservice as an admin, its workflow capabilities along with the asset management module.
Get trained on the basics of Freshsales CRM and admin activities like adding users, connecting email, defining sales territories, and more.
Learn how to set up and use Freshchat - a modern messaging software, to chat with website visitors and customers.
Learn how to integrate Freshcaller as the phone channel in Freshdesk and to bring data from both tools together.
In this course, agents will learn all functionalities required for them to be successful.