Sell faster and smarter with Freshsales


Free

Get sales teams organized and engage leads fast with built-in chat, email, and phone

 

$0

/user/month, billed annually

$0

/user/month, billed monthly

 

0

/user/month, billed annually

€0

/user/month, billed monthly

 

£0

/user/month, billed annually

£0

/user/month, billed monthly

 

A$0

/user/month, billed annually

A$0

/user/month, billed monthly

 

0

/user/month, billed annually

₹0

/user/month, billed monthly

Includes

  • Contact & Account Management Manage and organize records in Freshsales
  • Contact Lifecycle Stages These are customizable stages that capture the lifecycle of your contacts
  • Built-in Chat, Email, & Phone Connect with prospects and customers from within the CRM across phone, email, and chat
  • 24x5 Support Get 24x5 support through phone, chat, and email
  • Mobile App Access Freshsales on your mobile device

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Growth

Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling

 

$15

/user/month, billed annually

$18

/user/month, billed monthly

 

15

/user/month, billed annually

€18

/user/month, billed monthly

 

£12

/user/month, billed annually

£15

/user/month, billed monthly

 

999

/user/month, billed annually

₹1,199

/user/month, billed monthly

 

A$25

/user/month, billed annually

A$30

/user/month, billed monthly

Everything in Free, plus

  • Visual Sales Pipeline Track your deals in a kanban, timeline, or funnel view and get deal statuses at a glance
  • AI-powered Predictive Contact Scoring Get scores on every contact based on demographic information and contact behavior
  • Sales Sequences Set up a series of automated steps to nurture your sales contacts and convert them
  • Up to 2,000 Bot Sessions/Month A bot session is any unique interaction between a bot and an end-user Freddy
  • WhatsApp Business Receive WhatsApp messages and reply to them using your chat widget

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ProPOPULAR

Everything you need to manage multiple sales teams and grow revenue like a pro

 

$39

/user/month, billed annually

$47

/user/month, billed monthly

 

€39

/user/month, billed annually

€47

/user/month, billed monthly

 

£29

/user/month, billed annually

£35

/user/month, billed monthly

 

2,799 

/user/month, billed annually

₹3,399

/user/month, billed monthly

 

A$55

/user/month, billed annually

A$66

/user/month, billed monthly

Everything in Growth, plus

  • Multiple Sales Pipelines Create multiple pipelines to accommodate every sales process in your business
  • Time-based Workflows Use time-based workflows to perform actions daily, weekly or monthly
  • AI-powered Deal Insights & Next Best Action Find out if a deal is likely to close, trending, at risk or has gone cold and choose the next best action, as suggested by Freddy
  • Up to 3,000 Bot Sessions/Month A bot session is any unique interaction between a bot and an end-user Freddy
  • Sales Teams & Territory Management Create teams to collaborate faster with users. Create territories based on regions, business unit and more to assign users using set rules.

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Enterprise

CRM your way with advanced customization, governance, and controls

 

$69

/user/month, billed annually

$83

/user/month, billed monthly

 

69

/user/month, billed annually

€83

/user/month, billed monthly

 

£55

/user/month, billed annually

£66

/user/month, billed monthly

 

4,999

/user/month, billed annually

₹5,999

/user/month, billed monthly

 

A$99

/user/month, billed annually

A$119

/user/month, billed monthly

Everything in Pro, plus

  • Custom Modules Add up to 10 modules specific to your business
  • AI-based Forecasting Insights Freddy suggests deals that can be committed to your sales forecast
  • Audit Logs Track the changes made in your account for different configurations - Workflow, Sales sequence, Territories, Plans and Billing and Account, CRM setting.
  • Up to 5,000 Bot Sessions/Month A bot session is any unique interaction between a bot and an end-user Freddy
  • Dedicated Account Manager Your Account Manager can personally resolve issues and relay your feedback to us

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All prices are exclusive of applicable taxes

Can’t decide which plan is right for you?

SEE OUR COMPLETE FEATURE COMPARISON

Supercharge Freshsales with add-ons

Configure, Price, Quote (Beta)

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

$19 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

€19 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

£15 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

₹1,299 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

A$25 per user per month

Create document templates

Sync invoices with deals

Track document activity

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Additional Bot Sessions

Purchase additional bot sessions and automate chat flows.

$75 for 1,000 bot sessions/month

Purchase additional bot sessions and automate chat flows.

€75 for 1,000 bot sessions/month

Purchase additional bot sessions and automate chat flows.

£55 for 1,000 bot sessions/month

Purchase additional bot sessions and automate chat flows.

₹5,400 for 1,000 bot sessions/month

Purchase additional bot sessions and automate chat flows.

A$110 for 1,000 bot sessions/month

Rich input options Leverage additional input formats like Alphanumeric input, Articles, Button, Carousel, Date, File & image, and more to help customers get queries resolved faster.

Advanced decision trees Create complex flows based on customer input with AND-OR and else-if operators.

Multichannel integration Set up custom chat flows to provide customer support across multiple channels like WhatsApp, SMS, Apple Business Chat, Facebook Messenger, and more.

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Freshsales Suite

Looking for an all-in-one sales and marketing solution? Freshsales Suite combines the power of sales, marketing, chat, and telephony in one AI-powered solution. Generate qualified leads, build strong pipelines, accelerate revenue all while delivering customer delight.

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Frequently Asked Questions

How does the 21-day trial work?

When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?

At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

What types of payment do you accept?

1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).

2. We accept check payments in USD currency and this applies only for US and Canada customers.

What is a bot session?

A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.

How can I buy additional bot sessions? What’s the validity of the sessions?

You can purchase an unlimited number of bot sessions. You can purchase extra sessions at $75 for 1,000 sessions. The validity of bot sessions aligns with your payment cycle. For example: If you choose to pay quarterly, your bot sessions will also expire quarterly.

Have any other questions?

If you have questions about Freshsales or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.

Get Freshsales for iOS and Android

When you’re away from your desk, you know you aren’t away from your leads and deals. Use the Freshsales iOS and Android apps to keep your sales going from your smartphone: get 360° context, move leads across stages, fix meetings, and ride to them.

iOS and Android App Screenshots iOS and Android App Screenshots