What you’ll get in this template

Power smarter conversations by automating all airline travel-related conversations through personalized real-time information using the customer's booking reference number.

WITH THIS TEMPLATE, YOU CAN OFFER CUSTOMERS INSTANT ACCESS TO:

Flight status updates

Share updates on flight timings and schedule changes

Get itinerary

Enable verification of trip, meals, and baggage

Download boarding pass

Send a copy of the boarding pass for upcoming flights

Generate bag tag

Allow customers to download bag tags within 24 hours of departure

Check-in online

Offer automated check-in 24 hours prior to departure

Reschedule trip

Allow customers to reschedule flights without agent intervention

Speak to agent

Seamlessly hand-off complext queries to live agents

Update payment status

Share updates on payments and refunds initiated

Track reward points

Track and redeem reward points

And much, much more...

Frequently asked questions

Get more out of this template

Power smarter conversations, anywhere. Get started with Freshchat today!

21 days. No credit card required. No strings attached.