Live-chat on website, mobile app and Whatsapp
AI chatbots for instant response
Backed by our expertise

Reduce call volumes with
live-chat and WhatsApp

If your phone lines are backed up with anxious patients, you can route the traffic to live-chat and bots. Continue to serve your patients at scale and ease the load on your team.

  • Deploy live-chat on your website, and to messaging channels like WhatsApp
  • Deflect phone calls to chat with “IVR deflection”
  • Use answer bots to address frequently asked questions and to provide information
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Deploy self-assessment bots

Our chatbots can help you manage the load with automatic answers to common questions, and custom flows like COVID-19 self-assessments, information collection, and guidance to the right healthcare center. Ensure your patients have the right information as soon as they need it.

  • Help patients find information and FAQs with answer bots
  • Assess patients and book appointments using conversational chatbots
  • Collect patient information, symptoms, and travel history to triage effectively
  • Offer instant guidance by routing patients to the right healthcare center
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Share updates on messaging channels

With lockdowns in place, you can maintain an open line of communication with your patients on digital channels like WhatsApp and Facebook Messenger.

  • Extend your self-service and bots to patients' messaging channels
  • Send updates and notifications like appointment confirmations, examination updates, and more to patients
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