Wow your customers with the LINE integration

Customer Support

Provide quick 1-on-1 conversational support on your customers' LINE and resolve their queries instantly

Advanced NLP Bot

With the help of the bot, answer FAQs while also suggest answers and solutions based on the words used by the customer

Multilingual translation

Enable smooth conversations by immediately translating queries from Chinese, Thai, Bahasa, Japanese and more

Why integrate your LINE account with Freshchat

 ✓ Simple and Contextual

Provide quick support by pulling context from Smart Plugs in an intuitive interface

 Handling Scale, Deploy bots

Manage scale by answering questions and follow up with intent based conversations through our AI powered Bots

✓ Toggle less, Process more

Do more by integrating with your favorite CRMs, payment gateways and more.
All in one place with our Marketplace

✓ Analyze and Optimize

Monitor your team performance and metrics like CSAT in our real time reports

Pay only for what you use!



The LINE API is available as an integration on the Estate and the Forest plans of Freshchat

Reach your customers from wherever they are!