Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By use case
Use the combined power of proactive messaging, bots, and Intel to up your lead conversion and acquisition game.
No credit card required.
Reduce bounce rate and nurture visitors with low intention to buy.
Make offers based on conditions like geography, size of the company, industry, and more.
Send personalized messages based on events like items added to the cart, their value and more.
Target visitors who are interested in your offering and have a high intention to buy.
We use Freshchat to run triggered campaigns on our website to proactively communicate about a deal or an offer to visitors. The call-to-action (CTA) on the message takes visitors to the webpage where they can view the latest deals, helping with navigation and purchase. The campaigns resulted in 50% increase in visitor response and another 50% increase in sales for Poundit.
Engage before your visitors exit. Use Triggered Messages to target proactively and send personalized messages based on where they come from, who they are, and what they do on your website.
Personalize to the T. Target visitors based on default conditions or go a step further and create your own. Want to message a visitor hovering over a form? Create a custom event.
Trigger more than once for emphasis or only once to be non-spammy. You can also choose to not trigger outside your team’s business hours and / when your team is in the middle of a conversation with the visitor.
Measure. Improve. Repeat. Get a view of metrics like seen, sent, and reply rate.
A sales sidekick that works 24*7, making lengthy forms and pushy humans redundant. Use bots to:
Generate and qualify leads
Help your team focus on high impact conversations
Set expectations when your team is offline, and
Auto-upload the lead data into the CRM
Have full control over what to ask and how to ask with customized bot workflows. Allow bots to hand it over to your team when visitors express negative ident that requires a human touch.
ALMOST THERE A reimagined bot experience. Be the first to know.
Get all the context and Intel while talking to a potential customer. Use the Team Inbox to gather all the information about the prospect - who they are, where they came from, and what they are currently up to make conversations that lead to conversions.
Get full history of your visitor’s navigation on your site across months, days, and time of the day.
Pull data from external apps like your CRM or marketing automation tool or push data to these apps for added context on the lead.
Replace forms with the ClearBit Integration. Personalize messages based on your visitor’s company size, industry, and activity on social profiles.
Engage even after the lead drops off from your website with email notifications.
Make lead generation omnipresent with the chrome extension.
Use words, images, emojis, stickers, or PDFs and documents to do the talking.
The right words make or break the game. Customize what your messenger says and choose from 33+ languages.
Route conversations based on skill levels of your team members -- beginner, intermediate, or expert.
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