Want better leads?
Use a better net.
Delight visitors, capture leads, and reduce drop-offs. It’s better than
conventional live chat for website.
Set event conditions to offer discounts, coupon codes, etc. to prevent cart abandonment.
Tap more deeply into buyers’ intent. Trigger offers based on their behavior.
Go the extra mile. Offer assisted buying to visitors with high purchase intent.
Get the right context. Offer personalized recommendations to customers based on their data.
Say goodbye to pre-chat forms and reduce bounce rate. Let a bot engage and qualify leads and transfer their data to Freshsales CRM.
Be responsive to leads even outside regular business hours. Use interactive bots to exchange pleasantries and nurture leads if all agents are offline.
Decide how the bots interact with your leads. Create workflow scenarios and suitable messaging to sound personal and empathetic.
““We’re using Freshchat to solve our customers’ needs with precision, and in real time. It has ensured our customers receive prompt personalized experiences, and has also brought in operational efficiencies that make assisted buying extremely scalable.””
“After switching to Freshchat, our chat-to-conversion rate and reply rate on campaigns have increased by 50%.”