If you’re a business leader tasked with either acquiring or retaining customers, you have an opportunity here: To adopt WhatsApp-powered conversational engagement as a sales and support channel that’s high-speed, low-cost, agent-friendly, scalable, and already widely used. By being readily available on customers’ preferred channel, it becomes easier for you to support, retain, and build loyalty. Enter conversational engagement software. When used with Whatsapp for Business, it allows customer-facing teams to supercharge their efforts with bots, automation, and self-service to accelerate resolutions and maximize high-quality deflection – strategies that ensure both customer and agent satisfaction.
Join us in this on-demand webinar at the comfort of your convenience to learn:-
5 reasons to replace conventional support with messaging and conversational engagement
Driving conversational commerce and sales by engaging your customers on WhatsApp
How bots, automation, and self-service on WhatsApp ensure 24x7 responses and low First Response Times.
How WhatsApp maximizes agent efficiency, helping them serve more customers with less effort
Pairing WhatsApp with a conversational engagement tool to improve CSAT scores, customer engagement, and retention
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