24 x 7 email support and 24 x 5 phone support included with all plans
Freshmarketer offers free trial packs. If you wish to try our product, you can immediately start a free trial by just signing up. With Freshmarketer’s free trial, you get 30 days of awesome optimization upto 5000 unique visitors.
Visits: This is the number of times a user visits a particular page. The visits count increases even with returning visitors.
Visitors: Every new visitor is considered a ‘visitor’ by us. Returning visitors are not added to the visitors count.
We consider the number of visitors in the experiments you run and not the monthly visitors to your website as a whole.
For ex: If a test is running on “SUBSCRIPTION FORM” page of your website and if 1000 visitors visit that page. The 1000 visitors to subscription form page will only be counted and not the overall visitors to your website of that month.
By choosing Annual commitment/billing, you acknowledge to pay for the entire year in one go. The advantage of annual commitment is that you are provided with the annual visitor limit immediately. For example, if you choose an annual plan for 10000 visitors/month, you get 120000 (10000 X 12) visitors credited to your account. This allows you to plan experiments as per your convenience. Apart from this advantage, annual commitment also boasts a discounted price compared to the monthly plan (for an entire year).
You can create access to 5 users in an account. Users must obtain authorization from the account holder.
An unlimited number (as long as it's within your visitor limit).
Freshmarketer is built to empower digital marketers and web designers to create and manage CRO features such as A/B testing, heatmaps, session replay, form analytics, personalization and polls. Hence, setting up Freshmarketer doesn’t require any technical know-how.
You are given a comfortable roll-over option if you haven’t used the monthly visitors [monthly or yearly, as per your plan] completely. Ex: Suppose you're using the 10000 visitors/month plan and have used only 8000 visitors, your remaining visitors will be added to your next month. So, for next month you will have 10000+2000 visitors in your account. But the maximum visitors in your account cannot cross the limit of twice your current plan. Ex: If you are in 10000 visitors/month plan your account cannot have more than 20000 visitors after carry-over from previous month.