Sales and Marketing
IT Service Management
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Freshworks CRM is a fully integrated sales management software that allows you to:
Sales management software is a centralized system that helps implement sales techniques, manage sales operations to boost productivity, and ramp up sales.
Managing a sales team is no mean feat. In your search for a suitable sales management software that can assist you with tracking KPIs, assigning leads to sales teams, monitoring sales pipeline, and analyzing lost deals, you can get caught in a web of multiple tools to carry out the above activities. And ultimately, the primary purpose of having easy access to sales information is defeated and productivity goes for a toss.
A good CRM is an all-in-one software that addresses the challenges of sales management practices. Although not all CRM software comes in handy for a sales leader, having one like Freshworks CRM for your business can remarkably improve sales practices and performance by enabling sales managers to optimize their sales management skills.
Gartner Magic Quadrant 2020 - Sales Force Automation
G2 Crowd CRM Software Leader 2020
GetApp Best Functionality & Features 2020
Capterra Top20 2020
If you are looking for a sales management software that syncs seamlessly with your business, make sure to tick off all the listed attributes.
Complete information about your contacts in a single screen.
Recent conversations via phone, email, chat alongside contact information.
Status of deals and purchases linked to the contacts.
Automation of recurrent tasks such as sending emails, generating reports, etc.
Reduction in manual data entry
Auto-assigning prospects to the right sales rep
All desktop functionalities on your smartphone
Real-time push notifications that keep you up-to-date
A dashboard that shows how your day looks like
Smooth migration of data from spreadsheets or other CRM tools
Does not make you wander around the application
Freshworks CRM is a cloud-based sales management software that can improve your sales process and boost productivity.
Here’s what you get in Freshworks CRM.
Gain quick access to your contacts’ information. Freshworks CRM gives you everything you need in just a scroll. It can also
Learn more about contact management
Engage in contextual conversations with your customers and prospects without toggling screens. Freshworks CRM comes with an inbuilt phone, 2-way email sync, and chat integration so you can
Define and build your sales process with ease. Freshworks CRM sales pipeline management software allows you to customize your deal stages based on your sales process. You can also
Learn more about sales pipeline management
Save time and boost your productivity by automating repetitive sales tasks with Freshworks CRM sales performance management software. Automating tasks keeps your data up-to-date and reduces manual data entry by sales reps, who sometimes forget to update tasks. Using workflows in Freshworks CRM you can automatically
Check out what else you can automate
Personalize your outbound campaigns and start meaningful conversations with your customers using sales sequences in Freshworks CRM. Sales sequences let you
Learn more about sales sequences
Scale your business by tracking and optimizing your sales process using the sales reports that tell you exactly where your sales stand, and how your sales team is performing. With the in-built sales reports, you can
See what else you can do with reports
increase in revenue
increase in productivity
faster sales cycle
automation of tasks
faster in generating reports
“Overall, with Freshworks CRM, we now have a repository of all our customers and prospects. We can access data on every single person who has ever done business with us, and generate reports on our overall business performance.”
“Our team got up and running with Freshworks CRM unbelievably quickly. Using Smartforms, we’re able to generate over a thousand website leads a month without any manual intervention, which is a huge benefit.”
“We initially had Salesforce CRM but didn’t really use it. The instance was incredibly
complicated because it allows for so much customization that you end up doing nothing.
When we explored Freshworks CRM, the first thing I remember saying is,
okay, the interface is clean and simple.”
“As I was investigating the Freshworks suite of products, I noticed that I can have my entire sales and marketing team work with one software, and that I can integrate my CRM with their support software. That was an eye-opener! Today, the value that Freshworks CRM delivers has won the faith of every employee in the company.”
“We are now able to keep track of all our deals. We don’t lose track of them, or lose many deals because we haven’t paid attention to it.”
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