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By Use Case
A small business CRM is an easy-to-use and low-cost software to manage contacts, acquire leads, and handle deals.
One of the biggest challenges of a small business is establishing an equilibrium between scaling up and generating revenue. A key factor that can help solve this problem is fixing your broken sales process and gaining visibility with the help of a CRM for small business.
A small business CRM is a software that gives a clear picture of your sales process by organizing all your contact information in one centralized system.
Unlike large clunky CRMs built for large enterprises, CRM systems for small business are built to address challenges faced by growing business and are simple, pocket-friendly, and easy to set up and use.
CRM for small business is a simple piece of software designed specifically for growing businesses to organize and maintain customer data in a single location with ease. Unlike clunky enterprise CRM solutions built for larger businesses, small business CRM is simple, pocket-friendly, and easy to set up and use.
Understandably, there are several CRM solutions for small businesses, with just the right features, available at an affordable price.
Get a 360* view of your customer in one screen with a lead scoring yardstick to identify the most sales-ready prospects from the rest.
Stay updated by accessing customer data that is automatically synced with the desktop version.
Track each part of your sales process with a visual deal pipeline that enables you to forecast better.
Quick to set up and easy to use so you can use the free time to hire and train salespeople.
Give your sales team a much-needed productivity boost by automating routine tasks like sending emails and entering data into the CRM
Freshsales comes with just the right kind of features for a growing small business. What makes Freshsales stand out from the rest?
$12 per user/month
$25 per user/month
$35 for 2 users/month
$79 per user/month
$300 per user/month
$840 for 10 users/month
Note: Data as on 1st April 2020 | © 2020 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2 Crowd’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 Crowd disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
Freshsales CRM, curated for small and growing businesses, is easy to set up and has a simple layout for easy adaptability. But what makes us truly different?
Our CRM for small business offers many functionalities for small businesses to step up your sales game. With the Freshsales CRM you can
Gartner Magic Quadrant 2019 - Sales Force Automation
G2 Crowd CRM Software Leader 2019
GetApp CRM Software Leaders 2019
Software Advice CRM Front Runners 2019
Freshsales CRM software for small business gives you a complete view of prospect information. You can identify touchpoints and get their information enriched with their social profiles. Their phone and email conversations with your company, related deals, notes, tasks, and appointments are all tracked and recorded in a single place for your convenience.
Learn more about 360-degree view
We understand how difficult it must be to keep switching tabs to send emails while referring to important information. With an SMB CRM, you can send and receive emails and have them automatically synced to your inbox. With our built-in phone functionality, you can also make quick calls with just one click.
Learn more about sales engagement
Most salespeople spend their time on mundane tasks that can be done by a machine. By automating routine tasks like filling up the database, sending emails and setting up tasks, they can now spend their valuable time selling. With help of highly configurable workflows available in Freshsales CRM for small business, you can ensure your sales team focuses on bringing in customers and not filling in excel sheets.
Understand how workflow automation works
As the owner of a small business, you’ll want to track your sales and the progress of your sales reps. With a CRM for small businesses like Freshsales, you can analyze and forecast your sales with in-depth reports. You can create sales cycle and velocity reports as well as trendline reports, customize them in an instant, and understand how your team is performing.
See how to derive metrics and analyze reports
Businesses need integrations to connect powerful data-rich platforms to your CRM system for small business, so you can have all your customer information in one place. Freshsales CRM fits perfectly into your existing business ecosystem by seamlessly integrating with a host of popular business apps.
Learn how integrations can improve your productivity
While you’re on-the-go, you may need to access contact information and check tasks or pending appointments. Freshsales has a dedicated mobile application on iOS and Android that is as simple to use as its desktop counterpart, and is also synced with the desktop version. With this mobile CRM you can stay updated with push notifications, integrate your calendar, track appointments with maps, manage deals, and more.
Learn how to switch to mobile CRM
Freshsales can easily be integrated with Freshmarketer, a marketing automation tool, to gain greater visibility across your leads’ activities on your website and emails. With the Freshsales-Freshmarketer integration, you can track sales and marketing touchpoints, set up a unified data platform and send targeted emails to nurture them through the sales funnel. With sales sequences, you can add follow-ups to emails, add reminders for calling, and more.
Send targeted emails and design email campaigns
Freshsales CRM helps you grow your small business. Freshsales offers a wide range of capabilities to make it easier for you to improve customer experience with your brand. The CRM captures and segments contacts, tracks interactions over phone, email or chat, schedules emails, syncs support tickets, automates your sales tasks, and offers more functionalities to step up your sales game and grow your small business.
And they have lovely things to say about us!
“With Freshsales, the interface is straightforward, we get deeper visibility into our sales pipeline and we’re able to generate powerful reports — in one package.”
“Our team got up and running with Freshsales unbelievably quickly. Using Smartforms, we’re able to generate over a thousand website leads a month without any manual intervention, which is a huge benefit.”
“We streamlined our sales process within just three months of using Freshsales. Being able to track a lead from start to closure and zero in on the progress of each deal from the deals pipeline is influential for our meetings.”
IT and Services
“We’re able to track whom we’ve contacted and whom we’ve not through Tasks and Appointments. I’m seeing a huge difference in time saved and productivity. Freshsales is a great system with sincere customer support.”
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