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Build AI chatbots and deliver smarter conversations on your website, app, and messaging channels such as WhatsApp, Facebook, Apple Business Chat, and LINE without writing a single line of code.
No credit card required
A chatbot builder or bot builder is a platform that is used to conceptualize, build and deploy chatbots on different channels. While most bot builders require you to code your chatbots, some advanced chatbot builders provide a visual interface to effortlessly build a chatbot with simple drag and drop tools.
Chatbot builders allow you to build chatbots that can work on your website, apps, and messaging apps such as WhatsApp, Apple Business Chat, and Facebook Messenger at the same time. This helps reduce the extra effort of building separate chatbots for different channels, reduces the deployment time, and makes the whole process cost-effective.
If you are just starting with chatbots, chances are that you're looking for a free chatbot builder. Free chatbot builders are capable of building chatbots that can be deployed on your website, however they can only perform simple automations such as asking a set of predefined questions, searching for an answer from within your knowledge base, handing over a chat to an agent, and collecting user data.
If this sounds suspiciously like a simple self-service web widget, it's because "Free" chatbot builders can only do much and can’t really build AI-enabled chatbots at all. These free alternatives will quickly display their limitations when you need to upgrade their capabilities, deploy on different messaging channels or integrate them with your help desk or CRM.
That’s why if you want to build future-proof AI chatbots that will fulfill all your requirements at different stages of your business growth and on the channels of your choice, then consider paid options that are truly AI-enabled.
Build the perfect AI chatbot for your business to automate lead generation and customer service in no time.
Freshchat provides advanced tools and a visual chatbot builder to easily build and deploy AI chatbots for your business
Remove the guesswork from your responses. Build a chatbot that understands customer intent, provides the right information instantly, and saves time for your customers and agents
88% of customers expect companies to offer an online self-service portal. Build chatbots that can answer common questions, learn from your helpdesk tickets, and can be trained on different variations of a question.
Build multilingual chatbots to respond to your customers in their native language. Upload scripts of your bot conversations in any language so your bot can speak in your customers’ preferred language.
Own the look and feel of your chatbot widget so it reflects your brand values. With our chatbot builder, customize the shape, color, size, and everything about your widget with our simple CSS editor.
Easily build and deploy chatbots on messaging channels such as WhatsApp, Facebook Messenger, Apple Business Chat, and LINE Messenger to serve your customer on their preferred channel and deliver a unified customer experience.
Click on the Bot tab available in the left-hand sidebar and click on the New Bot or select from ready-made chatbot templates
Click on the + button to add a new flow or click on the existing flows to edit them.
Once you are done creating a chatbot flow, preview it by clicking on the Preview button at the top right-hand side.
Click on the deploy tab and select deploy option as Messaging Channel/Web/App based on business requirements and deploy your chatbot on that channel.
21-day free trial | No credit card required
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Types of Chatbot
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A chatbot builder or bot builder is a platform that is used to build a chatbot and deploy it on different channels such as web, app, or messaging apps. While some bot builders require you to code your chatbots, some advanced chatbot builder provides a visual interface to build a chatbot with simple drag and drop.
Some of the must-have features of a chatbot builder include.
A visual bot builder
Ability to build Artificial Intelligence (AI) chatbots
Have omnichannel messaging support
Ability to add automatic agent handover from bots
Able to provide real-time analytics on chatbot
Chatbot widget customization
Creating a chatbot with Freshchat is a simple 4 step process
1. Sign up and navigate to the chatbot builder
2. Create a new bot flow with a few drags and drops
3. Preview your chatbot with the bot builder
4. Select a channel of your choice and deploy the chatbot
Building a chatbot from scratch - either by an in-house coding team or by outsourcing to a third-party is a complex, highly technical, time-consuming, and expensive process. Also, these chatbots have to be built on a per-case basis and require huge coding effort again when any changes have to be made in the chatbot based on business needs.
With these challenges, a visual chatbot builder such as Freshchat provides an easier and faster way to build and deploy chatbots. It has democratized the chatbot's building process and made it accessible to even small businesses that can’t afford to code an AI chatbot on their own. Now that chatbot builders such as Freshchat come equipped with underlying Artificial Intelligence (AI) and Machine learning (ML) technologies, every business that needs to deliver smart customer service to their users can build an AI chatbot on the go.
Freshchat is the easiest and the most advanced chatbot builder you can use to build AI chatbots for your business. With Freshchat, you can
Build multilingual AI chatbots that understand user intent, have personalized conversations and can respond in the user’s language.
Train your chatbots over different data sets using Machine Learning (ML)
Get real-time insights on chatbots
Build a chatbot in a few clicks using the visual chatbot builder
Deploy your chatbot on different channels such as web, app, and messaging channels
Customize your chatbot to matches with your brand
Use ready-made chatbot template for specific use-cases
Transfer conversation seamlessly to an agent
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