Company news
News and insights about our company and product innovation
McLaren Formula 1 Team on AI and speed at Refresh Virtual Summit
In a fireside chat at Freshworks’ global event, Dan Keyworth shared how the racing team uses AI, automation, and Freshservice to stay competitive both on the track and behind the scenes
Laura Rich
2 min read
Real talk at Refresh: Insights that move the needle
Freshworks customers opened the kimono on how they’re getting results with AI, omnichannel, CMDB, and more
Team Freshworks
Freshdesk Omni named PCMag Editor’s Choice for best customer service software
Read the full review to learn more
Team Freshworks
2 min read
Human-AI partnership on display at Refresh Virtual Summit
At Freshworks' global event, leaders showed how the partnership approach delivers faster responses and higher satisfaction than either could achieve alone
Team Freshworks
2 min read
The uncomplicated upgrade: A fresh, AI-native user experience
Introducing Dew, our new design system for Freshservice and Freshdesk
Freshworks Design Team
4 min read
Freshworks leaders make the case for uncomplicated software at Refresh Virtual Summit
In their keynote addresses, CEO Dennis Woodside and CCMO Mika Yamamoto put a spotlight on complexity and the Freshworks tools to solve it
Laura Rich
3 min read
The support experience you've been waiting for
Freshdesk Command Center isn't just another dashboard. It's where the chaos ends.
Janani Dwarakanath
10 min read
Meet the faces of Freshworks: Anthony Fritsch
This Lego fanatic builds programs for sales leaders that scale around the world.
Team Freshworks
3 min read