Why choose Freshchat bots as your virtual realtor?
Freshchat chatbots let you engage in meaningful customer conversations and delight customers with instant resolutions and personalized support.
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Address customers on channels of their choice
Freshchat makes it easier for customers to reach out to realtors on convenient channels like websites, mobile apps, and messaging channels. You can easily integrate our chatbot software with multiple channels and send out important updates, documents, catalogs, and much more right into their chat inbox. Being available on multiple support channels will make you stay ahead of your competitors.
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Reach prospects with proactive support
Your visitors can sometimes turn into cold leads after viewing a property or booking an appointment. Don't wait for your prospects to reach out to you for support. Lend out a helping hand to your customers with proactive support. With Campaigns, you can send triggered targeted messages based on their actions on your website, product, or app.
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Instantaneous intent-driven resolutions
Bring down your incoming support requests by deploying a chatbot to your website. Our AI chatbots understand the intent and provide the right solutions to the customers. Schedule site visits in just a click and deliver instant resolutions to common real-estate queries. With 24/7 availability and live translation, you can cater to prospects from different time zones and countries.
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Personalization is not just for homes
Your chatbots can easily pull up customer data from your CRM software, including name, email, phone number, IP, the page the conversation was initiated from, and even their behavior on the webpage. They can access the properties your visitors/customers viewed and scheduled visits from your web page/app, initiate a personalized conversation and boost customer satisfaction.
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Scale new heights with advanced analytics
You need to keep track of your chatbot’s performance to know the progress of your business. Also, bid adieu to boring forms. Chatbots lets you collect customer feedback more interactively right after a customer interaction. Measure performance and optimize the flow for higher efficiency.