Products & free trials
Freshservice for Business Teams
Simplify service delivery for business teams, no ITSM implementation needed.
Freshservice for IT Asset Management
Discover, track, and manage every IT asset in one place.
Freshservice for MSPs
Simple, secure, tailored IT service desk solution for MSPs.
All product features & capabilities
A-C
- Access Controls
Access Controls
- Administration Center
Administration Center
- Alert Management
Alert Management
- App Marketplace
App Marketplace
- Asset Lifecycle Management
Asset Lifecycle Management
- Automated Discovery
Automated Discovery
- Change Management
Change Management
- Channels
Channels
- Chat Campaigns
Chat Campaigns
- Chatbots
Chatbots
- Cloud Telephony
Cloud Telephony
- CMDB
CMDB
- Collaboration
Collaboration
- Contact Scoring
Contact Scoring
- Contract Management
Contract Management
- Conversion Rate Optimization
Conversion Rate Optimization
- Custom Objects
Custom Objects
- Customer 360
Customer 360
- Customer Journey Playbooks
Customer Journey Playbooks
- Customer Segments
Customer Segments
- Customization
Customization
D-Q
- Dependency mapping
Dependency mapping
- Email Integration
Email Integration
- Freddy AI Engine
Freddy AI Engine
- Incident Management
Incident Management
- IP Address Management
IP Address Management
- Invoices & Quotes
Invoices & Quotes
- IT Asset Management
IT Asset Management
- IT Operations Management
IT Operations Management
- IT Service Management
IT Service Management
- Knowledge Management
Knowledge Management
- Language & Currency Management
Language & Currency Management
- List Views
List Views
- Multi-channel Management
Multi-channel Management
- On-call Management
On-call Management
- Orchestration
Orchestration
- Platform Analytics
Platform Analytics
- Problem Management
Problem Management
- Process Automation
Process Automation
- Project Management
Project Management
- Purchase Order Management
Purchase Order Management
R-Z
- Release Management
Release Management
- Reports & Analytics
Reports & Analytics
- SaaS Management
SaaS Management
- Sales Activity Management
Sales Activity Management
- Sales Analytics
Sales Analytics
- Sales Pipeline
Sales Pipeline
- Sales Sequences
Sales Sequences
- Security
Security
- Self-service
Self-service
- Service Catalog
Service Catalog
- Service Management Reporting
Service Management Reporting
- SLA Management
SLA Management
- Software Asset Management
Software Asset Management
- Team Collaboration
Team Collaboration
- Team Inbox
Team Inbox
- Ticketing
Ticketing
- Unified Agent Workspace
Unified Agent Workspace
- Unified Customer Record
Unified Customer Record
- Virtual Service AI
Virtual Service AI
- Workflow Automation
Workflow Automation