When you’re a small team and looking to grow fast, free applications are invaluable. But if your data is scattered between multiple free applications, your team could be wasting time juggling between them.
Freshsales is a free CRM software with an important differentiator—it’s an all-in-one package. You can maintain unlimited leads, contacts and deals, make calls using the built-in phone, forward or BCC emails, and integrate with other applications. There are no hidden costs, and we don’t charge for support.
So while you focus on sales and scaling your business, we’ll hold fort at the back end for you. For free!
In Freshsales, everything about a lead is captured in one screen—their demographic information, their conversations with you (over phone and email), and any notes, tasks appointments and files related to them. You can also use this interface to directly call leads or start a new email thread. Which means every lead’s status is a click away, your focus is concentrated around a lead, and you’re in a better position to make well-informed, prudent decisions.
When you have a list of leads you don’t want to be confused about whom to approach first; you want to quickly identify which leads are more likely to become customers. That’s where lead scoring helps; it’s available right from the free plan in Freshsales. You start by setting rules around characteristics like the lead’s job title and industry type. Based on these rules, the lead gets a score out of 100. Freshsales then surfaces your hottest leads, making it easier for you to reach out to them first. That means lesser time digging through leads and more time for you to perform decisive actions.
When you’re using Freshsales, you don’t need separate telephony software to make calls. With a single click and without leaving the CRM, you can start calling from the built-in phone. Also, Freshsales automatically logs your calls, so you don’t have to worry about data entry. Add to this a bunch of handy abilities: recording calls, forwarding calls to other reps/territories, and leaving voicemail. It’s a great deal when you’re using the phone in a free CRM system.
From your mailbox, you can forward or BCC emails to your Freshsales inbox. No more back-and-forth between inboxes for that elusive email.
“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult-to-understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”
“With the Freshdesk Integration, Freshsales has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!”
“Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier.”
“Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running.”
“I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution.”
CEO Girish talks about the evolution of Freshsales
A brief overview of Freshsales