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Freshsales, the free CRM


Freshsales is a free CRM tool with a key difference—it’s an all-in-one package. When you choose Freshsales, you get to maintain unlimited leads, contacts, deals, add unlimited users and get unlimited support. There are no hidden costs, and we don’t charge for support. So while you focus on sales and scaling your business, we’ll hold the fort at the back end for you for free.

Free CRM Software - Freshsales

Why Freshsales is the best free CRM

 Many CRM providers claim they’re free but have some caveats. Here are three main reasons why Freshsales stands out amongst the rest.

Number of users

Kickstart your free CRM without any limitations on the number of free users. When your team grows, Freshsales grows with you. A free CRM like Freshsales makes a great choice for growing teams and SMBs for at least 10 users.

Record management

Freshsales free CRM comes with unlimited record management. Additionally, you can separate your leads from contacts, create accounts and manage deals as individual records to help you in the long run. 


Freshsales free CRM provides 24/5 free support over phone, email, and chat. You also get access to demos, certification programs, and user guides to understand the solution better. 

Use a fully-equipped free CRM system to scale your business. Try Freshsales Free CRM.

Get a 360° view of your leads, from one screen

In Freshsales, everything about a lead is captured in one screen—their demographic information, their conversations with you, any notes, tasks, appointments, and files related to them.  Which means every lead’s status is a click away, your focus is concentrated around a lead, and you’re in a better position to make well-informed prudent decisions.

360 degree contact view in a free CRM

Work on your best leads, using intelligent data

When you have a list of leads you don’t want to be confused about whom to approach first; you want to quickly identify which leads are more likely to become customers. That’s where lead scoring helps; it’s available right from the free plan. Freshsales hand-picks leads based on their demographic information and engagement with your company. This means lesser time digging through leads and more time for you to perform decisive actions.

Lead Scoring in a Free CRM Software

Identify sales-ready leads

Identifying hot leads can help small teams spend their time and efforts wisely. You get to increase your efficiency and save time for your sales team with lead scoring. CRM that offers lead scoring for free is an advantage when qualifying leads in the sales funnel. 


Mobile application for on-the-go CRM

Mobile CRM solutions are on the rise, and majority sales reps access the software from their smartphones. Freshsales offers an easy-to-use dedicated mobile version of the CRM on iOS and Android. You can stay updated on the go with push notifications and no gap in data as information entered into the mobile app seamlessly syncs with the desktop version.


Get stuff done with excellent task management

Tasks are a great way to stay on top of your deals, activities, and follow-ups by giving you timely reminders. Freshsales CRM allows you to manage and track your tasks and appointments effortlessly to help you stay organized and improve your productivity.


What you get when you upgrade

Businesses are almost always motivated to grow. Teams will multiply, opportunities will expand, and your business process can become more complex. A free CRM system that scales with your business will prevent the hassle of migrating to an altogether new system. The ability to accommodate your business growth with more users, storage, automation, customizations, reporting, etc. is important to have in your CRM software.


See how Freshsales compares to other free CRMs

Unlimited users
Unlimited records
Lead Scoring
Upgrade fee/month




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