Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
By Use Case
Onboard unlimited users, maintain unlimited contacts and enjoy stellar support with Freshsales, the Free CRM
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Gartner Magic Quadrant 2019 - Sales Force Automation
G2 Crowd CRM Software Leader 2019
GetApp CRM Software Leaders 2019
Software Advice CRM Front Runners 2019
Freshsales is a free CRM tool with a key difference—it’s an all-in-one package. When you choose Freshsales, you get to maintain unlimited leads, contacts, deals, add unlimited users and get unlimited support. There are no hidden costs, and we don’t charge for support. So while you focus on sales and scaling your business, we’ll hold the fort at the back end for you for free.
Many CRM providers claim they’re free but have some caveats. Here are three main reasons why Freshsales stands out amongst the rest.
Kickstart your free CRM without any limitations on the number of free users. When your team grows, Freshsales grows with you. A free CRM like Freshsales makes a great choice for growing teams and SMBs for at least 10 users.
Freshsales free CRM comes with unlimited record management. Additionally, you can separate your leads from contacts, create accounts and manage deals as individual records to help you in the long run.
Freshsales free CRM provides 24/5 free support over phone, email, and chat. You also get access to demos, certification programs, and user guides to understand the solution better.
In Freshsales, everything about a lead is captured in one screen—their demographic information, their conversations with you, any notes, tasks, appointments, and files related to them. Which means every lead’s status is a click away, your focus is concentrated around a lead, and you’re in a better position to make well-informed prudent decisions.
When you have a list of leads you don’t want to be confused about whom to approach first; you want to quickly identify which leads are more likely to become customers. That’s where lead scoring helps; it’s available right from the free plan. Freshsales hand-picks leads based on their demographic information and engagement with your company. This means lesser time digging through leads and more time for you to perform decisive actions.
Identifying hot leads can help small teams spend their time and efforts wisely. You get to increase your efficiency and save time for your sales team with lead scoring. CRM that offers lead scoring for free is an advantage when qualifying leads in the sales funnel.
Mobile CRM solutions are on the rise, and majority sales reps access the software from their smartphones. Freshsales offers an easy-to-use dedicated mobile version of the CRM on iOS and Android. You can stay updated on the go with push notifications and no gap in data as information entered into the mobile app seamlessly syncs with the desktop version.
Tasks are a great way to stay on top of your deals, activities, and follow-ups by giving you timely reminders. Freshsales CRM allows you to manage and track your tasks and appointments effortlessly to help you stay organized and improve your productivity.
Businesses are almost always motivated to grow. Teams will multiply, opportunities will expand, and your business process can become more complex. A free CRM system that scales with your business will prevent the hassle of migrating to an altogether new system. The ability to accommodate your business growth with more users, storage, automation, customizations, reporting, etc. is important to have in your CRM software.
“We are too big for no CRM, but not big enough to implement the HubSpot and Salesforce CRMs of the world. We tried those systems thinking we needed the features and analytics, but the spend and maintenance for those systems are too high. Freshsales, Freshchat, Freshmarketer, and Freshdesk make a seriously well priced and powerful system full of the features we need to produce the right results: a good relationship with customers.”
“As a new startup, I was looking for a modern, full featured sales CRM that was affordable and easy to use. I also wanted it to be able to do some marketing automation. I wanted something that was a mix of SalesForce and Hubspot, but for smaller players like myself who don't have an enterprise budget. I found that with Freshsales.”
“Overall, with Freshsales, we now have a repository of all our customers and prospects. We can access data on every single person who has ever done business with us, and generate reports on our overall business performance.”
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