Incentivize churned customer to reactivate them

Offer an incentive to reactivate old but churned customers. Add a trigger condition to ensure that the customer’s MRR is higher than the threshold as you wouldn’t want to exhaust incentives on low MRR customers.

reactivation emails reactivation emails

Components used in this journey

Added to list

Adds contacts to Journey on the chosen list

Add a time delay

Wait for sometime before acting on next block

Check contact field

Checks the contact for field values specified

Send email campaign

Send the contact an email campaign, perform post email actions, track metrics