Performance
Exploring economic and strategic factors that drive business performance
Performance
New report: The AI-empowered CIO
AI is forcing a rewrite of the CIO’s mandate—demanding clarity, empathy, and strategic creativity. Learn what it takes to lead and succeed in our new guide.
Laura Rich
1 min read
Performance
Why it's time to embrace 'people-first AI'
AI agents aren't the real disruptors—unprepared workforces are
Mika Yamamoto
5 min read
Performance
How to implement AI without losing your values
At SXSW, Freshworks CTO Murali Swaminathan shared strategies on responsible AI
Murali Swaminathan
1 min read
Performance
The human-AI agent partnership in IT
Freshworks CIO Ashwin Ballal on how AI agents can uncomplicate IT processes
Ashwin Ballal
5 min read
Performance
How AI-powered customer service drives growth—not just efficiency
Smart AI strategies can turn customer data into revenue opportunities
Performance
How partners can form an AI ‘circle of expertise’
Freshworks' Laura Padilla talks about how partners can help ease the transition of bringing AI into an organization
Laura Rich
3 min read