Partner Showcase: Delivering Delight with Amazon Web Services
At Freshworks, we have always believed that businesses that build together scale together. With partners being a core part of our success, we have always championed collaborative innovation that brings more value to our customers.
It is, therefore, especially significant when our commitment and efforts to craft a winning partnership get recognized by our valued partners.
We are pleased and honored to announce that we have won the ISV Partner of the Year – APJ from the AWS Partner Network (APN) at AWS re: Invent for exceptional performance and commitment to AWS customers. This award recognizes top ISV partners who have leveraged AWS services and partner programs to grow and expand their software offerings.
AWS Partners are at the center of unlocking value for global customers across a wide range of industries. We are honored to launch the inaugural global 2022 AWS Partner Awards and thank all the nominees and winners for accelerating our customers’ cloud transformation journey.
–Ruba Borno, Vice President, Worldwide Channels and Alliances at AWS
Coming Together with Freshworks
To say that 2022 has been an exciting year for us would be an understatement. Freshworks and AWS saw some great opportunities to come together and improve customer experiences through our joint solutions, starting with the following events.
We are incredibly honored to have received this award from AWS. AWS is an important strategic partner for Freshworks. Our experience working with them has been a journey of excellence, innovation, and results. Looking forward to growing this relationship further and continue delivering world-class solutions to our customers.
–Herve Danzelaud, Vice President – Global Channels & Alliances, Freshworks
Freshworks Global Jam 2022
AWS was the global Platinum Sponsor for this year’s Global Jam, consisting of a series of half-day, live events in 25+ cities worldwide. The event brought together the most talented players in customer experience, IT, sales, and marketing to learn and network.
Freshworks Developer Summit 2022 at Bangalore and San Francisco
Chandrashekar Munibudha, Principal Solutions Architect at AWS, and Vamsi Vikash Ankam, Senior Solution Architect at AWS, joined us for the first and second editions of Developer Summit, respectively, to deliver insights on going serverless in 2022. The speaker line-up for the events included several eminent personalities, with Girish M, CEO at Freshworks, as the keynote speaker, introducing the participants to Freshworks. He also highlighted how the Freshworks Developer Platform offers an excellent opportunity for developers to build applications quickly and get discovered by 55,000+ Freshworks customers.
SaaS Camp 2022 by Freshworks and AWS at Bangalore
Freshworks for Startups, in partnership with AWS, hosted a highly curated first-of-its-kind startup event to celebrate and shine a spotlight on the best minds in Indian SaaS. The event brought together the 100 most promising SaaS founders from India, 20+ top VCs, and 15+ influential speakers for keynotes, fireside chats, awards, and entertainment to recognize the nation’s trailblazers.
In addition to the array of successful events, we launched the all-new app Freshdesk Telephony Partner Extension with Amazon Connect on Freshworks Marketplace. With this integration, CX agents can now offer top-notch support to customers across digital channels. It enables agents to provide personalized support experiences, generate better-qualified inbound calls, improve conversion rates, and boost revenue.
Businesses and institutions worldwide trust us to engage their customers, including Collinson, Thomas Cook, Sirago, StepOne, and Niti Aayog. What’s more, Freshworks products are also available on AWS Marketplace. It’s truly a winning combination of superior customer and employee engagement software and the world’s largest cloud platform.
The Freshworks team strives to build partnerships that equally delight our partners and customers. Taking this relationship with AWS further in 2023, we look forward to many more such opportunities as we continue to work and evolve together.
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