Why is Freshcaller the best Skype alternative for your business?

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Never compromise your business’s security even a wee-bit

A slight trade-off with sensitive information and possible eavesdropping of calls is an issue that can’t be overlooked. Choose a product with very little room for security breaches.

Focus on what demands your attention and leave the rest to us!

Opt for a product that lets you focus on the actual call center activities rather than having to be conscious of your business’s security. Go for a product with a tightly knit privacy policy.

Settling for a call center software that lacks basic features is risky

What’s the use of all the glamorous extras when the product lacks the strength of the basics? Such a product will only reflect poorly on the productivity of your call center’s day-to-day activities.

Leverage the basic and most relevant features to up your call center’s capabilities

Basic features like an IVR, live dashboard, etc. are essential to set your call center on the most optimal path to growth. Use these features whose credibility has stood the test of time.

Why trust a support-centered product that doesn’t have a live support?

Nothing’s more annoying than having to look up extensive support docs when you need help troubleshooting time-sensitive glitches. So go for a product that has a live support.

Get prompt response from our support team all through the day

Freshcaller call center software is easy to set up and run all by yourself. Nonetheless, we have a round-the-clock email and call support to help you with your issues.

Replace Skype with Freshcaller

Sign up for your 14-day trial now.

What does Freshcaller have that Skype doesn’t?

What does Freshcaller have that Skype doesn’t?

Multi-level IVR or Phone Trees

Manage a multi-level inter-linked IVR system

Create and customize unlimited multi-level inter-linked IVR (Interactive Voice Response) menus

Smart Escalations

Create custom escalation rules for incoming calls

Redirect callers to other teams or any external phone number when your phone team is unavailable

Real-time Dashboard

Review and manage your call center in real-time

Monitor callers in queue, active conversations and agent availability, all from one screen

Call Barging

Barge into calls real-time

Your supervisors and administrators can improve your First Call Resolution rates by barging into phone conversations real-time

Freshcaller: Your business’s preferred Skype alternative