Ace your customer engagement game with

personalised Campaigns

Send smart, intent-driven messages to nurture leads, onboard users, reduce drop-offs and to upsell customers

based on unique behavior.

In-app Messages

Communicate value to your users within the product. Segment your customers and users based on their usage, behavior, and activity to send announcements, gather feedback, nudge for re-purchase, or increase adoption.

Triggered and Scheduled Emails

Improve open rates with smart, intent-driven emails. Trigger or schedule targeted emails to engage your prospects and customers, based on the actions they take on your website, product, or app.

Target the right people, send the right message at the

right time

Freshchat’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.

Target the right people, send the right message at the

right time

Freshchat’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.

Accueil et intégration

Informez les utilisateurs sur votre produit. Partagez les astuces et les bonnes pratiques qui leur permettront e rencontrer le succès.

Annonces

Créez des segments d'utilisateurs afin de diffuser des annonces relatives aux mises à jour, aux nouvelles versions et aux lancements.

Adoption

Encouragez les utilisateurs à utiliser davantage votre produit en fonction du niveau de leur activité.

Commentaires

Restez à l’écoute de vos utilisateurs. Transformez les détracteurs et les utilisateurs passifs en promoteurs.

Engage your users where they are

Freshchat's Campaigns allows you to reach users inside your product through in-app messages and even outside your product through emails and push notifications.

Measure and optimize your customer engagement

Keep a tab on how your messages are doing when your campaign is live, or analyse results once your campaign is completed. Metrics like seen, open, clicked and reply rates will immediately give you high-level insights, so you can optimise and take action.