Girish is the founder and CEO at Freshworks. Freshworks is one of the world’s fastest-growing SaaS customer engagement companies.

In this interview with Girish, he talks to us about the high-velocity sales model at Freshworks:

• Building the high-velocity sales model at Freshworks

• Selling B2B software at a high-velocity mode

• The assisted buying approach to selling and how to implement it from a product perspective

• The must-ask qualification questions for a salesperson

• Lessons on transitioning from a single-product company to a multi-product company

• The reasoning behind the Omnibar on Freshworks and its potential

• Optimizing the customer experience in-product vs externally and its effect on CAC to LTV ratio