As a salesperson you send thousands of emails to your leads each day. In order to engage with them better, you need to know if your prospects have opened and read your emails.
Email Tracking in Freshsales CRM gives you insights on what happens after you send the email—whether it was opened, clicked or bounced, when and how many times—so you can effectively engage with prospects who are most interested in what you’re selling. The tracked emails also appear in the activity stream of the record’s page. Email tracking is now easier and backed by concrete data.
See which emails are getting the most clicks and open rates, and which ones to modify or discard by tracking email template metrics.
Track only the emails you care about with a single click from Freshsales. The CRM gives you instant notifications when the email is read or clicked.
Create and save your well-crafted personalized emails as templates and send emails faster.
Schedule emails for a date and time when your customers are most likely to read them.
Reach out to a large group of prospects within seconds by sending personalized bulk emails.
“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult-to-understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”
“With the Freshdesk Integration, Freshsales has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!”
“Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier.”
“Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running.”
“I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution.”