Why is Freshcaller the best Zendesk Talk alternative?

Don’t choose a product that limits your number purchasing power

Never choose a product which thinks its doing a favor by giving you $0 plans.

Add unlimited numbers even while choosing the $0 subscription plan

You can add as many numbers as your business requires regardless of your plan.

Don’t subscribe to a product with just basic routing rules

When customers reach out to you, your phone system with basic routing tools will not bring its ‘A’ game to the table.

Customize and handle every possible scenario of your inbound call center

Create custom rules for routing calls when agents are offline, stuck with other calls to ensure no conversation is missed out.

Don’t purchase a product that can only push after business hours calls to voicemails

Your customers use your product at their convenience. Ensure that your call center software can work after hours as well.

Decide whether you want to only push it to voicemail or an external call center number

Build your own working hour based call handling rules to be able to transfer calls to teams across the world.

Choose Freshcaller over Zendesk Talk

Sign up for your 14-day trial now.

What does Freshcaller do better than Zendesk Talk?

What does Freshcaller do better than Zendesk Talk?

Smart Escalations

Create custom escalation rules for incoming calls

Redirect callers to other teams or any external phone number when your phone team is unavailable

Call Masking

Personalize your business number by masking

Personalize your business number by masking

Call Conferencing

Add more team members to your call

Enable your agents to solve customer problems by bringing in subject matter experts to resolve customer queries

After Call Work

Post call work time to finish call related tasks

After call work improves the efficiency of your team by giving them time to complete associated call notes and follow up activities.

Freshcaller: Your Zendesk Talk alternative