Search based on name or phone number and instantly pull all your phone information.
Automate actions for every number so calls from IVR are routed to specific call queues, agent groups, and more.
Get real-time visibility into call queues, ongoing conversations, and agent availability information.
View call logs and call recordings with detailed call lifetime metrics to identify performing parts of your call center.
View past customer conversations and dynamically search for call notes to get additional context.
“Simple to configure, easy to buy numbers from another country and receive calls, lots of features for agents and supervisors during call and after call we listen to all recordings together to improve but the best is the UX”