Freshcaller: Your best Vonage Business alternative
Switch today to a phone system that doesn’t charge you extra for essential features, has the best-in-class supervisor dashboard and offers an in-house CRM/helpdesk integration.
With Freshcaller, you choose one plan and pay one price. Essential features you need are not labeled as add-ons.
Set and monitor the service level performance of your teams and access other key metrics that will help you analyze and improve the efficiency of your phone teams.
Freshcaller is seamlessly integrated with our own in-house helpdesk, Freshdesk, and CRM, Freshsales — your data is in one place, offering you real insights. Time spent on training your teams in multiple tools can also be saved.
Do you have an existing contract with your carrier? Do you have numbers that you don’t wish to port? Don’t worry, with Freshcaller apart from number porting, you are free to bring your existing carrier.
Monitor the service level performance of your teams
Personalize your business number by masking
Record all your phone conversations at no extra cost
Buy local and toll-free numbers instantly
Make / Receive calls, convert your voicemails, and missed calls into tickets all from within Freshdesk
“After evaluating several tools like Zendesk with Zendesk Talk, Telavox and other Twilio-based PBX solutions, we found the right match with helpdesk and phone system combination of Freshcaller and Freshdesk.”
“After evaluating Zendesk and Freshcaller, we preferred Freshcaller because it offered the same service but at a better rate.”
“It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries and set up my business call center in minutes. There are call monitoring options for supervisors during call and we make it a point to listen to all the call recordings together to improve our communication. Call center is not technical anymore”