Freddy AI for CX
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Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By Use Case
Switch to Freshcaller today and look beyond the Vonage-Salesforce ecosystem. Integrate freely with third-party tools. Make the best out of your phone system.
Comparisons are for Vonage contact center as of April 2020
Vonage is designed specifically for Salesforce and many of its capabilities might be unusable if your business is using another CRM/helpdesk.
Freshcaller’s capabilities are not restricted by its integrations. All of Freshcaller’s features can be utilized whether integrated or used separately.
Vonage contact center integrates only with Salesforce and is built around this integration.
With Freshcaller, you can integrate with many different third-party apps including Salesforce.
Vonage relies heavily on Salesforce integrations for omnichannel capabilities. This can result in a fractured omnichannel experience for your agents and customers.
Freshcaller has in-house integrations with
Freshchat and Freshdesk. We guarantee a seamless omnichannel experience for your business.
Sign up for your 21-day trial now.
Monitor the service level performance of your teams
Personalize your business number by masking
Record all your phone conversations at no extra cost
Buy local and toll-free numbers instantly
Make/Receive calls, convert your voicemails, and missed calls into tickets all from within Freshdesk
“After evaluating several tools like Zendesk with Zendesk Talk, Telavox and other Twilio-based PBX solutions, we found the right match with helpdesk and phone system combination of Freshcaller and Freshdesk.”
“After evaluating Zendesk and Freshcaller, we preferred Freshcaller because it offered the same service but at a better rate.”
“It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries and set up my business call center in minutes. There are call monitoring options for supervisors during call and we make it a point to listen to all the call recordings together to improve our communication. Call center is not technical anymore”
Sign up for Freshcaller today! You get a 21-day trial with access to all features.
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