No matter which industry you operate in, the quality of the customer experiences you offer will impact your business’s growth and revenue immensely. Freshchat helps you optimize and improve these customer experiences by enabling smarter conversations across channels, departments, and indeed, your entire business. By connecting support, and marketing, Freshchat delivers powerful, contextual conversational engagement.

Trusted by 50,000+ businesses

Industries that rely on Freshchat to deliver smarter conversations

Recommended by leading industry experts

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Customers love us! But don't just take our word for it.

We deliver unified and contextual conversational engagement to businesses of all sizes

With omnichannel support, powerful automation capabilities, and one-click integrations with popular messaging apps, Freshchat makes it easy for teams to have proactive and meaningful conversations with your customers.